![]() That's exactly why I suggested to have multi titles, when you get that and you facilitate the suggestion of new titles for a document, anyone when finding a document can suggest the query terms he used, and that can benefit others users > This isn't a byzantine environment like public web search is, why do I have to hack around the wiki's default notion of page relevance? And that's exactly what we are working on. Those tools have two sets of users, admins (curators, creators, organizers) and regular users. Those people need specific tools to do their job well, which to me is more something that you can have in an admin interface while all the users use the basic interface. My belief is that knowledge management can't exist without power users, which we call "admins", these are the ones responsible to make sure content is well organized for others and create content if necessary. But people who search content as you said are the 95% of others users, these are the ones who also needs a search relevant to them. Usually people who produce contents are power users. Well it depends of what you are talking about. (Working on a competitor of Confluence and I have put plenty of hours of work on that specific issue, and I can tell you this is really hard) You also have to respect rights when returning documents, each documents, can have rights from folder or document itself, inherited from team access or user access, so this is really computation intensive too, or pre-compute rights (many things that Confluence doesn't care about). Ways to improve search: allow multi titles, index with tags, attributes, only do exact words match, allow users to suggest content for a specific search query, search autocompletion, searching in live during typing. Confluence is worse than that because it tries to remove stop words and do things that break exact match search. So basically the only thing you can do is search words. * You can't either use synonyms of remove stop words to recommend better content (IT, can means "information technology, or the pronoun. * First you have a few occurrence of the same search query in your search history (because only a few people searched similar words in the past) Searching corporate wiki is pretty difficult, because contrary to something like Google, you can't use context of a search query to recommend content.
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